Terms & Conditions
For a complete refund to the credit/debit card the purchase was made on we must receive the caribbeanfoodcentre.com products in the condition sold (unused and new) with all original packaging and any documentation intact.
Once your package has been returned to us, unless otherwise authorized by caribbeanfoodcentre.com, we will begin to process your refund request. Each item will undergo a quality control check and once verified your refund will be processed in the original payment format as your purchase was made within 30 days of the date of your refund request. All undamaged, correctly returned products will be credited to the original purchaser's credit card, including VAT where applicable, for all EU country customers, but excluding shipping charges. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from caribbeanfoodcentre.com.